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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelly Shores

August 8, 2025

5  out of  5
rating by Kelly Shores
"I love working with everyone here. No matter who I talk to, they help me figure out what I need and get me set up quickly with little to no effort from me!"
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Lacey Lopes

August 4, 2025

5  out of  5
rating by Lacey Lopes
"Best of the best!"
We responded:
"That’s coming from one of the best of the best customers! 😉 Thank you for your loyalty to our local agency, Lacey! - Kathy Commeau State Farm"
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Stephen Harrison

August 1, 2025

5  out of  5
rating by Stephen Harrison
"Kathy and Rebecca are a blessing to work with. They are professional, reachable and friendly in all interactions. Having initially bought our home from away, my family and I had many questions. Both Kathy and Rebecca answered these patiently and completely and have guided us in insuring our new home and then van. We can't say enough good things about our coverage and its affordability. Overall, it has been a great experience working with Kathy Commeau Insurance Agency in Bangor. We look forward to continuing our relationship moving forward!"
We responded:
"Thank you so much for this amazing review, Stephen! We are thrilled to be working with you on your Maine insurance and look forward to supporting you for many years to come! - Kathy Commeau State Farm"
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Anna JJ

July 31, 2025

5  out of  5
rating by Anna JJ
"I've been with State Farm at Kathy's office for a year now. The staff are always knowledgeable, friendly, and helpful. I have been pleased with the coverage options available for the price."
We responded:
"Thank you so much for your stellar review, Anna! We greatly appreciate your business and look forward to supporting you and your family’s insurance needs for years to come! - Kathy Commeau State Farm"
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Lisa Mages-Haskins

July 18, 2025

5  out of  5
rating by Lisa Mages-Haskins
"I cannot recommend them enough! With a large family and life being busy, we didn't have time to meet in person. They made it incredibly simple and stress-free to do everything online. The cherry on top? Improved coverage for less money."
We responded:
"We are so happy to be helping you with your insurance, Lisa! We know how busy life can be so we try to meet you how you prefer to meet…in person, by phone, or virtually…we are “like a good neighbor” in every way! 😁 Thank you for taking the time to share your review!! - Kathy Commeau State Farm"
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ronald mixon

July 17, 2025

5  out of  5
rating by ronald mixon
"Fantastic new policy to sign up for. Better coverage and better price compared to the competitors. Best customer service when it comes to meeting the customers needs. Very easy to work with and sign up. You can tell it's a company that cares about you. Kathy and Amanda were fantastic to work with getting an explanation of the policy and its benefits."
We responded:
"Thank you so much for your stellar review! We are thrilled you chose our local agency for your insurance and Amanda and I look forward to supporting you! - Kathy Commeau State Farm"
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Rachel Murphy

July 5, 2025

5  out of  5
rating by Rachel Murphy
"I've had a policy through Kathy for quite some time now. They're so good to work with, whether through an accident (smooth & seamless even after totaling my car on ice), starting a new policy, life & vehicle changes, and even financial challenges. I'll never use anyone different."
We responded:
"Rachel, it warms my heart to read this! Being a local agent means all this and more. We love building relationships with our customers and helping them through all of life’s changes, because insurance needs can shift, too. Thank you for your review and for your ongoing business. We are proud to have you as our customer! -Kathy Commeau State Farm"
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MICHELE LORING

July 1, 2025

5  out of  5
rating by MICHELE LORING
"Amanda was very helpful when I called with concerns about my insurance bill and was able to find some ways to save me some money. I have been with State Farm for a longtime because of the customer service."
We responded:
"We are grateful for your long standing business with State Farm, your loyalty to our agency, and for taking the time to share your experience with a 5-star review! We look forward to continuing to support you and your family for years to come!! - Kathy Commeau State Farm"
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Rebecca Saulnier

July 1, 2025

5  out of  5
rating by Rebecca Saulnier
"Amanda helped make this process very clear and easy to understand. We are very happy and grateful to not only have great coverage but to also be saving some money and getting some free perks like Ting"
We responded:
"Thank you so much for sharing your experience with Amanda and for giving us a 5-star review! We love the added benefits State Farm provides to their customers, like Ting. We look forward to being your local insurance agency! - Kathy Commeau State Farm"
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Kathy Normandin

July 1, 2025

5  out of  5
rating by Kathy Normandin
"It's been a long time since we needed the support of our insurance agent, and Kathy was superb. Outstanding service. She shared everything, and the process went so smooth. She is an excellent agent, and I would highly recommend her."
We responded:
"Thank you SO much for sharing your claims experience with this 5-star review! We are happy we were there when you needed us most, and look forward to continuing to support you with your home and auto insurance for years to come! - Kathy Commeau State Farm"
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lynsie winter

June 25, 2025

5  out of  5
rating by lynsie winter
"Kathy made setting up my insurance super easy and quick they have amazing service everyone there is super nice and I would recommend them for insurance."
We responded:
"Thank you for taking the time to share this 5-star review! We are glad you are so happy with the customer service you receive and we look forward to supporting you with your insurance, now and for years to come! - Kathy Commeau State Farm"
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Heather Gould

June 6, 2025

5  out of  5
rating by Heather Gould
"Kathy made everything about my claim process easy. She explained the steps, kept me updated on the status and was extremely helpful during the process. Thank you Kathy for making an unpleasant situation better with your experience, expertise, professionalism, and genuine kindness!"
We responded:
"Thank you so much for your stellar review, Heather! We strive to ensure the claims experience is smooth by keeping the lines of communication open. We are appreciative of your ongoing business with our local agency! - Kathy Commeau State Farm"
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Heather Baker

June 5, 2025

5  out of  5
rating by Heather Baker
"Kathy met with my husband and I to review our home/camp and auto insurance policies. She also presented us with options for life insurance. She was informative, thorough and took time to get to know us since we are new to her company. Her staff were extremely helpful when we first signed on and saved us hundreds of dollars in insurance premiums."
We responded:
"Thank you so much for your 5-star review, Heather! It was a pleasure meeting you in person this week and we look forward to being your local insurance agency!"
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Pitted Soul

June 3, 2025

5  out of  5
rating by Pitted Soul
"I have had rough relationships with insurance companies all my life until I met with Kathy Commeau. I am very pleased with the personalized service and care that they provide. I recommend them to everyone who asks about insurance."
We responded:
"Thank you for your outstanding review, Lance! We truly care about the customer and try to humanize the insurance experience. You deserve to be supported at all times, but especially during a claim. We appreciate your continued business and look forward to serving you for years to come! - Kathy Commeau State Farm"
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Trish Freiwald

June 2, 2025

5  out of  5
rating by Trish Freiwald
"I have had nothing but a great experience since being referred by a colleague. Hand written notes, kind courteous staff, and just way above 5 star customer service. I also saved a ton of money and they insure all my autos, homes, and recreational toys. I have been happy to provide referrals to my clients as well so they can benefit from this team!"
We responded:
"We are beyond grateful for your review, Trish! And equally appreciative of you choosing our local agency for your insurance. We look forward to supporting you! - Kathy Commeau State Farm"
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William Blaisdell V

May 16, 2025

3  out of  5
rating by William Blaisdell V
"Very happy with Service"
We responded:
"We are so happy you left us a review after we walked you step by step on setting up your online account. What would it take to pop this number up to 5 stars? 😉- Kathy Commeau State Farm"
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Holly Thayer

May 15, 2025

5  out of  5
rating by Holly Thayer
"EXCELLENT customer service. Amy & Kathy helped me save $304 a year AND secured more coverage for my home, auto, and motorcycle. Thank you ladies!!!! Highly recommend."
We responded:
"Thank you so much for leaving us a 5-star review!! We absolutely love taking care of your family. We appreciate you trusting us with your insurance needs! - Kathy Commeau State Farm"
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Pamela Marie

May 2, 2025

5  out of  5
rating by Pamela Marie
"So glad to be with State Farm again and especially Agent Kathy Commeau.. Office is very Professional and quick to respond! I am so glad to be using this Office and Agent!"
We responded:
"Thank you so much for your stellar review! We are very happy you’ve chosen our local agency for your insurance and look forward to supporting your home and auto needs for years to come! - Kathy Commeau State Farm"
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Jessica Masse

April 22, 2025

5  out of  5
rating by Jessica Masse
"Update: I had a great call with Kathy today. I still feel so connected with my insurance because of my amazing agent. Having that phone call really helps find exactly what you need. Thanks, Kathy, for that personal touch!! I've been a State Farm customer for over a decade. My agent has changed a few times but I have to say, Kathy has been the best! I've never felt so connected with my insurance. Everyone in the office is a pleasure to deal with and any issue I've had has been handled quickly and with zero stress. No one likes dealing with insurance companies but when you have to, having a good experience is amazing! Definitely 5 stars!"
We responded:
"Jessica, this is an absolutely wonderful review! We are thrilled to be your local agency now and for years to come! - Kathy Commeau State Farm"
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Rico and Julie Spugnardi

April 16, 2025

5  out of  5
rating by Rico and Julie Spugnardi
"Kathy and team are fantastic! I appreciate the fact that they spend the time to get to know what I truly need and have endless patience for my questions. They are passionate and dedicated to helpin - truly. You are in the best hands with their team!"
We responded:
"Thank you so much for your 5-star review! We appreciate the kind words about our team as well as you putting your trust in us for your home and auto insurance. We look forward to supporting you for years to come! - Kathy Commeau State Farm"
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Jim Vaughn

April 15, 2025

1  out of  5
rating by Jim Vaughn
"constant cold call attempts to upsell more services. (unlike) a good neighbor.."
We responded:
"We are sorry our outreach to offer home insurance in addition to your existing auto insurance fell flat. Many of our customers benefit by putting home and auto together and our intent was to help you in this same manner. As a small business owner and local agency, our customers and positive Google reviews are important to us. We hope we will continue to be your GOOD neighbor and you’ll change your mind about your rating. - Kathy Commeau State Farm"
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Ted

April 13, 2025

5  out of  5
rating by Ted
"Kathy Commeau is an Amazing State Farm rep.! She has done an incredible job for our family and was with us every step of the way during our recent claims process. She went above and Byeyond to help our family during a very tough time. She genuinely cared about us not just as our State Farm rep but also as a fellow Mainer. She means it when she welcomes you to her State Farm Family."
We responded:
"Thank you SO much for this stellar review, Ted! We feel that it’s important to build relationships with our customers and support them consistently and compassionately, especially when dealing with a home or auto claim. My team and I look forward to continuing to support you and your family! - Kathy Commeau State Farm"
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CATHY CIOFOLO

April 11, 2025

5  out of  5
rating by CATHY CIOFOLO
"had a great experience with State Farm. They handled my claim very quickly and efficiently. They found me the right collision business to fix my car. My whole experience was very easy And stress-free"
We responded:
"Thank you so much for leaving this 5-star review, Cathy! We know how stressful it can be when dealing with a claim, so we really try to make the process smooth and keep the lines of communication open every step of the way. We appreciate you choosing us for your insurance needs! - Kathy Commeau State Farm"
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Phyllis Spires

April 11, 2025

5  out of  5
rating by Phyllis Spires
"I have had a totally awesome experience with Kathy and her staff. They put up with all my questions and put me at ease. They supplied me with all answers I needed. Hats off to Becca and Kathy. Thanks for everything."
We responded:
"Phyllis, this is THE best! Thank you for giving as a 5-star review for your insurance experience with our local agency. We are grateful for your ongoing business and Becca, the team and I look forward to continuing to support you! - Kathy Commeau State Farm"
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Tara Trainer

April 7, 2025

5  out of  5
rating by Tara Trainer
"I have been very satisfied with Kathy and all her staff. Pleasant, friendly and thorough!"
We responded:
"Thank yo so much for this 5-star review, Tara! We are pleased to be working with you as your local insurance agency! - Kathy Commeau State Farm"